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A refund from Ebay

Posted: Sat Jul 08, 2017 12:52 pm
by kerbside
Back in March I posted about a seller who sent me the wrong model that he showed. I opened a case with ebay they said the seller would refund the purchase price but not the postage, also would not refund the postage when I returned the model. After many emails I said I would not spend so much money just too get about $10 back.

So just accepted that the seller got away with this sale, then today from ebay an email they would give me a Courtesy refund on all my purchase price and the postage and not have to return the model.

Well done Ebay thank you.

George T.

Re: A refund from Ebay

Posted: Sat Jul 08, 2017 1:24 pm
by GHOSTHUNTER
Nice result George, just shows ebay can be accommodating and flexible and with so many online competitors they want to keep their customers... :D

Ghosthunter.