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Re: ebay question
Posted: Wed Jan 28, 2015 12:09 pm
by Moyboy
Was there no way the lego could be broken down instead of packing as a model?
Re: ebay question
Posted: Thu Jan 29, 2015 11:27 am
by Dr Jazz
No Moyboy
It was in a box
Re: ebay question
Posted: Thu Jan 29, 2015 12:33 pm
by SMS88
Ebay rules allow you to add reasonable increases in shipping costs post auction - by reasonable they mean any amount that the postal service charges to deliver the item tracked as per paypal rules not amounts in excess of the real cost charged by the postal service for packing and delivery to the post depot.
But it is safer to cancel a transaction because then there will be no feedback.
Re: ebay question
Posted: Thu Jan 29, 2015 1:01 pm
by johnboy
SMS88 wrote:Ebay rules allow you to add reasonable increases in shipping costs post auction - by reasonable they mean any amount that the postal service charges to deliver the item tracked as per paypal rules not amounts in excess of the real cost charged by the postal service for packing and delivery to the post depot.
But it is safer to cancel a transaction because then there will be no feedback.
Can you point me to this rule? I have heard that a buyer can request a more expensive shipping rate but I'd be very interested to see the scope in the post-auction rule for sellers. Generally key listing information can't be amended after an item has a bid, so another question it may answer for me is that I don't know where things stand if the seller makes a loose agreement with a buyer via messaging, part way into the auction.
Re: ebay question
Posted: Fri Jan 30, 2015 7:43 pm
by cOO7rgi
SMS88 wrote: But it is safer to cancel a transaction because then there will be no feedback.
This is not true. After cancelling an auction or BIN purchase and immediate refund of a paypal payment, the item is still listed in the bought items list and (appropriately negative) feedback can be given. I bought a "Great Book of Dinky" for a low BIN with cheap international shipping but the seller immediately cancelled the purchase and refunded my payment. I would have preferred if he had asked if I would be willing to pay more for shipping - and I would have agreed to that because of the BIN price! - but wasn't even asked.
Of course the relisted book (then with shipping only to UK) was quickly gone.
And 60 days after the cancelled transaction the book was still listed when I gave feedback to other items - quite tempting to give a negative but eventually I didn't.
Re: ebay question
Posted: Sat Jan 31, 2015 5:23 pm
by Tinman
If both seller and buyer agree to cancel, the feedback option is removed and no feedback can be left by either party.
Re: ebay question
Posted: Sat Jan 31, 2015 5:59 pm
by Tinman
To officially "cancel" a transaction, you have to go to ebay's resolution center and go through ebay's process to "cancel a transaction." This involves the buyer and seeks their agreement. Once both agree, the "leave feedback" option is removed (for that sale) and if one party has already left feedback, that feedback is removed.
The best way to avoid such problems is to know the details up front before you list your item. Select the size box and packing materials for the item and weigh the item boxed and packed (don't seal it yet, someone many ask for additional photos). Depending on where you live, you can find the charges for the various postal zones around the globe (as well as within your own country) and that info is online.
Ebay allows you to place many different international shipping rates in a single auction. When a person in that region looks at your auction, it displays the shipping amount for that area/country. Then, it automatically puts the correct shipping amount in the invoice to the buyer.
Just about every ebayer has made this mistake once. The secret to success and easy selling is to not make it a second time and just have box and packing weighed ahead of time, do the zone/country cost research and use the tools supplied when making up the auction listing. You have to get the box and packing material, weigh the item and find out the correct shipping costs anyway, just do it before making the listing instead of after!
Re: ebay question
Posted: Thu Feb 05, 2015 11:36 am
by Dr Jazz
Hi
So I did ship the lego item to this person. Now it arrives he states that it is missings pieze and want a full return. So now I have to pay him shipping back to DK and return the money to him............. I am really angry now.... I work my ass off to make him happy spend 18£ out of my own pocket and the he is just an ass.. Sorry the languages
Re: ebay question
Posted: Thu Feb 05, 2015 11:54 am
by fixer
Most returns are sent at buyer's expense
I would as him to state which piece is missing and check against your pictures of the model
Is this a case for a bad buyers list
Good luck Jazz
Re: ebay question
Posted: Thu Feb 05, 2015 12:30 pm
by SMS88
Dr Jazz wrote:Hi
So I did ship the lego item to this person. Now it arrives he states that it is missings pieze and want a full return. So now I have to pay him shipping back to DK and return the money to him............. I am really angry now.... I work my ass off to make him happy spend 18£ out of my own pocket and the he is just an ass.. Sorry the languages
This is karma letting you know that selling toys is a business not a charity. If ebayers want shipping at prices below those offered by legitimate parcel carriers you can refuse to ship and refund them.