waratah wrote:What I can gather, from invoices on purchases made in the States and shipped to Canada using eBay's GSP, this is what happens.
Parcel picked up from seller and shipped in one of a variety of methods to a warehouse, it seems Kentucky is popular.
This can take any number of days without rhyme or reason.
At the warehouse, again, it can sit any number of days.
Then it's opened, repacked and labeled and sent off. The repacking can be horrendous as sometimes, the people working there are more than likely under time pressure to process orders, and don't know about collecting(not their fault) and just think its a toy, rather than a sometimes very valuable item.
Ebay pays around half the money charged for GSP to the USPS, usually it seems the amount that it would take to send the item to me from the US.
Ebay keeps the rest, for processing through the warehouse, an unnecessary step and used as a money grab. This is where the price for shipping to buyers is doubled at least.
Relevant taxes are paid as well, I have no issue with that.
The practice of taking a 10% fee of the sellers shipping charge is a rip off for the seller too as I far as I'm concerned. That's them just gouging money they didn't do anything to earn.
The GSP has reduced greatly the amount of things that I can justify buying when weighing a $21 shipping charge against a 2 oz, $4 item.
I get it's to make profit for the company, free enterprise etc but it sure has reduced the fun of picking through and finding cheapish gems.
Just my 2c
Laurie (Waratah)
Since the ebay international shipping program is (these Covid days) often the least expensive option offered, and sometimes the only international shipping method that is offered, I have been using it more an more. Here is what I know, first hand, of how it works. The seller has to ship his package to the closest depot that handles the program (for me that's the Kentucky address). If I set my domestic shipping as USPS First Class package and I set the charge at $3.95 ... this is the amount that ebay forwards to me to ship my item to Kentucky ($3.95). If I'm one of those shipping rip-off guys who says I will ship via Priority Mail and set my shipping charge at $8.50, that is what the seller gets (regardless of how they ship the package). If the seller starts out by overcharging for domestic shipping, that initial cost is added to the international shipping cost.
My package does NOT get opened and repackaged and then forwarded. Ebay's shipping contractor places a new address label on my package (right over my domestic shipping label and postage).
Never has one of my packages been opened and placed into another form of packaging. What does happen is that my package goes into a shipping container bound for the destination country and that container does not ship until it is full (hence the possible delay at the at the Kentucky depot). The seller is notified as soon as their package begins its international journey (do not know if the buyer gets the same notification).
If sellers packages are being opened up and sorted through, that is something that is happening at Customs (it is rare for it to happen to outgoing mail and is almost always done by the receiving country). I have personally seen US customs agents handling suspicious packages that were flagged by various means for an internal inspection. Postal inspectors are only concerned about their own personal safety and have no concern for the objects inside the flagged package. This is where such damage commonly occurs. Other times damage can be directly linked to poor choice of packaging materials and the actual poor external package itself. If I wrap up a model with a used shopping bag and stick it in a flimsy box that held previously held some flavored rice, chances are that thing is going to be split wide open in the normal automated process of today's mail processing centers.
The least expensive overseas shipping cost I have experienced in the last four months was a package to U.K. It was a single model & box which weighed in at six ounces, wrapped in bubble wrap and boxed. That cost was just over $13.00 USD. To go further (Europe) would have cost more. To go to OZ or NZ would have been between $18/$19 USD and that's for the least expensive option. That was the discount bulk rate that the USPS gives ebay and which they pass along to sellers. Had I taken that same package to the post office, it would cost more than $21 dollars to some destinations.
It's unfortunate that normal fees now apply to postage amounts (and are deducted from the sellers gross earnings), but it was something that was so badly abused (by sellers) they had no other option. In days past, one could ship from the USA to Canada at a reduced rate (compared to rates for the UK & Europe). However those lesser rates ended when the trump pulled out of NAFTA and everyone went back to the drawing board. It's a two way street, I have given up buying anything from sellers in Canada because the rate is just as expensive from Canada to U.S.
The reality of the economics of buying a ten dollar Matchbox model from an from out of country source is not a recent event. Those postal costs have been climbing over the last several years and have far outpaced inflation. The reason is that postal service pricing has been heavily subsidized by governments to keep the prices low. There is growing disdain in capitalist countries for that business model as a system that was designed to benefit it citizens is swamped by non-brick & mortar business entities.
Then there is the issue of international buyers making a claim: "Item Not Received." As I mentioned elsewhere, tracking alone is not going to help a seller when a buyer makes this claim. You have to upgrade to more expensive shipping and have tracking along with a signed for package. If I sell a model for $50.00 and charge $22.50 for economy shipping and the buyer makes that claim, I've just lost $72.50 and the model and another couple of bucks for the box and packing materials. If I don't want to risk that loss, I'm going to enter a shipping cost that covers my ass and it's going to cost the buyer two thirds of the price of the model (sometimes more depending on their location). Ebay's program does all that for the seller and insures my item against loss. However, it does not insure me against: "Item Not As Described." Since I'm not willing to pay the return shipping cost to get the item back I lose the item and the outgoing shipping cost as well as any funds received. The answer is never sell anything expensive or that is not easily replaceable via ebay. Even if I sell a $10.00 model, once that's combined with international shipping, I'm only one "Item Not As Described" complaint away from paying a considerable sum to give away a model.